Shipping policy

Shipping Policy

Thank you for shopping with us! We aim to provide you with efficient and reliable shipping services. Please review our shipping policy below.

Processing Time

• Orders are typically processed within [1-3 business days].
• Please note that processing times do not include weekends or holidays.

Shipping Rates and Times

• Domestic Shipping:
  • Standard Shipping: [3-7 business days] – [Flat rate of S$4.99].
    
• International Shipping:
  • Delivery times and costs vary by destination. Customers are responsible for any customs fees or import taxes.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Use this number to track your shipment via our carrier’s website.

Shipping Delays

We are not responsible for delays caused by shipping carriers or unforeseen circumstances, such as weather or customs processing.

Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us within [10 days] of the delivery date. Include your order number and photos (if applicable), and we’ll assist you in filing a claim.

Questions?

If you have any questions about your order or shipping, feel free to contact us at service@winesave.com